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Wellness Xperience Platform

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​WELLNESS MANAGEMENT

​Give Your Program Participants a Simply Exceptional Wellness Experience.

Benifits

​You know your participant, but does your participant experience reflect that? DXP360 WELLNESS management tools make it easier to identify, segment, and sort your participants and manage all of the users within the organizations and  customers. With advanced customization and an easy portal builder, you can offer a truly customized experience tailored to each participant. At the same time, drive engagement by showing exactly what’s relevant.

​Drive Participants Success
​The DXP360 EXPLORER participant locator allows users to filter and profile participants based on any meta variable (i.e. company, sex, ethnicity, interests, residence etc.). Participants self-manage their information including contact preferences. You can then build participant locators selecting participant segments for simple embed within corporate, portal, and third-party sites.
​Drive Participants Success
​DXP360 EXPLORER data will make it clear what is working and what isn’t – and more importantly what is truly driving revenue and pipeline generation. DXP360 EXPLORER reports on each phase of the participants' lifecycle with tailored dashboards suited for end-users and executives, showcasing prospect pipeline growth, participation and performance. By adjusting timeframes, users can track performance and trends by month, quarter, or year over year. With custom reports and the ability to automatically email reports on a regular basis, metrics can be individualized and even broken down to one or a handful of accounts. For data-savvy teams, DXP360 EXPLORER supports advanced reporting and queries for deep-dive data exploration.
​Drive Participants Success
​Using DXP360 WELLNESS, segmentation, track and manage participant achievements. Achievements may be used to create new segments to track highest performing participants or those participants with the highest programs enrollment potential. Limit content to participants that have specific steps. You can then reuse achievements across different groups, allowing a multi-layered approach to participants segmentation.
​Drive Participants Success
Make it easy for your participants to know what they need to do – and keep everyone on the same page in terms of expectations. By creating measurable goals around count of completed tasks, number of eligible rewards, number of programs joined and their progress, training material, your participants will be held accountable and ready to achieve. Automated measurement is viewable to both you and the participants, keeping results out in the open for both parties.
​Give Your Participants A Tailored  Experience
​More is not always better. Give your participants too much content and you risk overwhelming them. With DXP360 WELLNESS, you can deliver specific key messages, campaigns, and collateral to participants groups based on unique user segments. DXP360 MARKETING users see current marketing campaigns and programs upon logging into the portal. DXP360 SALES users are greeted by prospect management tools and updates on progress. Best of all, it’s all fully customizable by you – no HTML needed.
​Participant Activation & Registration
​Prescribe best practices for market success. Create a smooth onboarding process to get your new participants activated and engaged. By providing a structured path to progress, you can guide your participants to the content and actions that will make your relationship mutually successful. Educate them on the program completion value proposition with training courses, collateral that represents your programs and progress monitoring, and portal pages that tell them how to get the most out of their relationship with you. With an onboarding plan, participants are more educated and better able to understand the program value proposition.
​Participant Activation & Registration
​DXP360 WELLNESS is designed to support your program’s application process, data collection requirements, routing, and approval steps. Need extra fields to determine who your participants are and how to best serve them? You can easily add them. You also have multiple options for contacting new companies/ individuals that register for an account. Need to review the participants to make sure they meet your business requirements? DXP360 WELLNESS also provides the option for you to review all pending participants on a dashboard and receive emails when a new participant registers. Once an account is created, participants can manage their own program membership, credentials, profile data, training and other program participation. No matter what options you choose, you can create matching records automatically in your CRM, ensuring your participants' data is correct.
​Participant Activation & Registration
​DXP360 WELLNESS helps you build a robust experience for prospects to better support new participants registration, program information, and promotion. With our customizable page templates, you can easily build out a page or group of pages that explain and sell your program to potential participants. Our customizable registration forms also make it easy to get as much – or as little – information as you want for registering your participants.
​Simplify Wellness Management
​DXP360 EXPLORER makes managing and understanding individual participants or a group of participants easier.  You can manage, locate, and sort your participants. DXP360 EXPLORER gives you details on your participants , including the status of their account. These details enable you to change and manage participants' access, or add or remove users if needed. You can also look at individual participants to see how they are or are not performing, find out who is or is not actively using the programs, and see what activities are performed and revenue. DXP360 EXPLORER has its own reporting, including a Participant Overview scorecard. This is a useful tool for participant QWRs (Quarterly Wellness Review) that provides a data snapshot of the performance and activity of a specific participant. In addition, Wellness Overview gives a data snapshot of what content/ services the individual participant is and is not using. DXP360 EXPLORER gives you the information needed to manage participants and keep them accountable..
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